Hello, and welcome to my site. People have asked me what makes me different from other speakers. That's a difficult question to answer. So I asked the people who have heard me speak what they think sets me apart from other speakers. They said some really nice things that I trust are true.

They said that I speak to people from my heart; that I touch them; that I inspire them; that I have the ability to teach them something that is very common, yet make it new. They said that I click with audiences because I seem to be like them; that I am genuine and honest; that I make them laugh and think and feel all at the same time; and that when I stop speaking, they want more.

Customer service is my passion. I believe that great service moves mountains, both on the job and off. It's about doing it right, giving a hoot and treating people well.

I would love to tell you more at your next convention, conference, or meeting. Or I can customize a program that fits your service goals like a glove.

To find out how, please visit the pages on my site. You will find my biography, my experience, a little bit about my book, The Power of Service: Keeping Customers For Life and how to contact and hire me.

Thanks for dropping in, I look forward to hearing from you soon.

Petra Marquart